Product Warranty & Returns
In the unlikely event that your product is faulty within 30 days of purchase, it is recommended that you contact the retailer where it was originally purchased from. After 30 days from the date of purchase, and on condition of a valid warranty, ZyXEL will provide a product repair and replacement service.
Please CLICK HERE check warranty of your device, please note you will need to enter the device serial number which can normally be found underneath your device.
Please CLICK HERE fill in the RMA (return merchandise authorization form) if your unit is within the warranty period. The RMA turnaround time is 7-10 working days.
